Work With Your Round-the-clock Monitoring Agents
The moment your home alarm system in Montgomery goes off, your round-the-clock monitoring professionals will instantly act. Their first move is to verify your alarm, and that means communicating with you. The protocol they abide by is based on the kind of emergency. To illustrate, when a medical emergency occurs, one effort will be made to reach you before help is sent out. In the event of a burglary alarm - the most typical type of event - a monitoring agent will follow these guidelines to get in touch with you:
- An effort will be made to communicate with you via the command hub. You will usually be requested to provide a passcode.
- If that attempt isn’t successful, a call is made to your primary contact number.
- A second number or your first contact person is called next.
- If there still isn’t an answer, nearby law enforcement officers are deployed.
- Your monitoring agents will follow up with you again once emergency personnel are notified.
If you're not able to interact with monitoring agents, don't worry. Assistance will still be deployed even if you're not able to verify the emergency.
Prepare for any crisis with a Vivint home alarm system in Montgomery
Get prepared for any emergency with a contemporary home alarm system in Montgomery from Vivint. Call (334) 378-2456 to begin the customization of your property’s defense today.